Effective date: February 2026

Welcome to Inspire Energy Care (“us”, “we”, or “our”).

Inspire Energy Care operates [www.inspirenergy.in] and related online services (collectively, the “Service”). This Privacy Policy explains how we collect, use, safeguard, and disclose information when you visit or use our Service, contact us, or engage with us as a solar panel and inverter distributor.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms and Conditions (“Terms”). The Terms and this Privacy Policy together constitute your agreement with us (“Agreement”).

For the purposes of this Privacy Policy:

• Personal Data means information about a living individual who can be identified from that data alone or in combination with other information likely to come into our possession.
• Usage Data means data collected automatically, either generated by your use of the Service or from the Service infrastructure itself (for example, pages visited and time spent).
• Cookies are small files stored on your device (computer or mobile device) that may include an anonymous unique identifier.
• Data Controller means the natural or legal person who determines the purposes and means of processing Personal Data. For this Privacy Policy, Inspire Energy Care is the Data Controller of your Personal Data.
• Data Processors (Service Providers) are natural or legal persons who process Personal Data on behalf of the Data Controller.
• Data Subject is any living individual who is the subject of Personal Data.
• User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

We collect several different types of information for various purposes to provide and improve our Service.

While using our Service or otherwise interacting with us (for example, by submitting an enquiry form, requesting a quotation, or entering into a distribution or service agreement), we may ask you to provide certain Personal Data, which may include:

• Email address
• First name and last name
• Phone number and WhatsApp number
• Company name and designation (for business customers)
• Billing and shipping address, including street, city, state, postal/ZIP code, and country
• Project-related details (such as installation location, type of property, power requirements)
• Any other information you choose to provide in contact forms or communications

We may use your Personal Data to contact you with newsletters, product updates, technical advisories, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving these communications by following the unsubscribe link in our emails or by contacting us.

We may also collect Usage Data whenever you visit or access the Service through any device.

This Usage Data may include:

• Internet Protocol (IP) address of your device
• Browser type and version
• Device type and operating system
• Pages of our Service that you visit
• Time and date of your visit, time spent on pages, and referring/exit pages
• Unique device identifiers and other diagnostic data

When you access the Service with a mobile or other device, this Usage Data may also include device-specific information and mobile network information.

We use Cookies and similar tracking technologies (such as pixels, tags, and scripts) to track activity on our Service and to store certain information.

You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, some parts of our Service may not function properly.

Examples of Cookies we use:

• Session Cookies: to operate our Service
• Preference Cookies: to remember your preferences and settings
• Security Cookies: for security purposes
• Advertising / Analytics Cookies: to help us understand usage and show relevant content or ads

In the course of business relationships (for example, with installers, channel partners, and corporate customers), we may also collect additional data where legally permitted and relevant, such as:

• Business registration and GST details
• Bank account or payment information (for invoicing and refunds)
• Contract, warranty, and service history information
• Communication logs, feedback, and complaints

We collect this information only where necessary to fulfil contractual obligations, comply with legal requirements, or manage our relationship with you.

Inspire Energy Care uses collected data for various purposes, including:

• To provide, operate, and maintain our Service and products
• To process and fulfil enquiries, quotations, orders, deliveries, and after-sales service
• To notify you about changes to our Service, terms, or policies
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support, warranty support, and technical assistance
• To gather analysis and valuable information so we can improve our Service, product offerings, and user experience
• To monitor and analyse the usage of our Service, including for security and performance
• To detect, prevent, and address technical or security issues, fraud, or misuse
• To fulfil any other purpose for which you provide the information
• To perform our obligations and enforce our rights under any contracts between you and us, including for billing and collections
• To provide you with news, special offers, promotions, and general information about solar panels, inverters, accessories, services, and events similar to those you have shown interest in, unless you have opted out
• For any other purpose with your consent

Where data protection laws (such as GDPR) apply, we process your Personal Data based on one or more of the following legal bases:

• Your consent
• Performance of a contract or to take steps at your request prior to entering into a contract
• Compliance with a legal obligation
• Legitimate interests pursued by us or a third party (for example, business development, network and information security), except where such interests are overridden by your rights and interests

We will retain your Personal Data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Usage Data is generally retained for a shorter period, except where it is needed to strengthen the security or improve the functionality of our Service, or where we are legally required to retain it for longer.

Your information, including Personal Data, may be transferred to and maintained on servers located outside your state or country where data protection laws may differ.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your submission of such information represents your agreement to that transfer.

Inspire Energy Care will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organisation or a country without adequate safeguards in place.

We may disclose Personal Data that we collect or that you provide as described in this Privacy Policy:

• In connection with a merger, acquisition, restructuring, or sale of assets, in which case your Personal Data may be transferred as part of the transaction
• To our subsidiaries, affiliates, and group entities
• To contractors, distributors, installers, logistics providers, service providers, and other third parties we use to support our business (such as payment gateways, IT providers, analytics providers, and marketing partners)
• To fulfil the purpose for which you provide the information (for example, sharing your contact details with an authorised installer to schedule a site visit)
• For the purpose of including your company’s name and logo on our website, proposals, or marketing materials, where you have provided such information and not objected
• For any other purpose disclosed by us when you provide the information
• With your consent in any other case
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Inspire Energy Care, our customers, or others, or to comply with any legal obligation or government request

We do not sell or rent your Personal Data to third parties for monetary consideration.

Depending on the laws applicable in your jurisdiction (for example, GDPR in the EU/EEA, or local Indian regulations), you may have certain rights regarding your Personal Data, including:

• The right to access, update, or delete the Personal Data we hold about you
• The right to rectification if your Personal Data is inaccurate or incomplete
• The right to object to our processing of your Personal Data
• The right to request restriction of processing of your Personal Data
• The right to data portability, to receive a copy of your Personal Data in a structured, commonly used, and machine-readable format
• The right to withdraw consent where processing is based on your consent

We may ask you to verify your identity before responding to requests concerning your Personal Data. If you do not provide certain necessary data, we may be unable to provide some services.

You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

You can manage Cookies through your browser settings, including blocking or deleting Cookies. However, if you disable Cookies, some parts of our Service may not function properly.

If your browser sends a “Do Not Track” signal, our handling of such signals may vary depending on technology and applicable law; we will, where legally required, respect such settings and avoid tracking for targeted advertising.

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related tasks, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Service may contain links to other websites that are not operated by us. If you click a third‑party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third‑party sites or services.

Our Service and products are not intended for children under the age of 18 (“Children”). We do not knowingly collect Personal Data from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us so that we can take steps to remove such information from our systems.

We use reasonable technical and organisational measures to protect your Personal Data, including safeguards against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective date.” Where required by law, we will also notify you by email and/or a prominent notice on our Service before the changes become effective. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us at:

Inspire Energy Care
Email: ram@inspirenergy.in